SMS808 Platform Terms and Conditions — Please Read Before Registering

Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the website, mobile application, and all services provided by sms808 (collectively referred to as the "Platform"). These Terms take effect from the date you register an account and use the Platform for the first time.

Sms808 reserves the right to modify, add to, or amend these Terms at any time without prior notice. Changes will take effect immediately upon publication on the Platform. Continued use of the Platform after any changes are published constitutes acceptance of the amended terms.

If you disagree with any part of these Terms, you are required to discontinue use of the Platform and close your account by contacting the sms808 support team.

Eligibility & Account Registration

To register and use the sms808 Platform, you must meet all of the following eligibility requirements at all times:

• Must be at least 18 years old or the age of majority as defined by the laws of your jurisdiction of residence, whichever is higher.
• Not appearing on any list of individuals prohibited from using online gambling services under your local laws.
• Register under your own name and provide information that is true, accurate, and up to date at all times.
• Not holding any other sms808 account that is active, or that has previously been suspended or closed by sms808.

Sms808 reserves the right to request identity verification (KYC) at any time to confirm your identity. Required documents may include a national ID card, driver's license, or other official documents issued by Malaysian authorities. Failure to provide the requested documents within the stipulated timeframe may result in a temporary suspension of your account.

Each individual is only permitted to hold one active account. If multiple account registrations are detected, sms808 reserves the right to close all related accounts and forfeit any outstanding balances or wins.

Deposit & Payment Methods

Sms808 supports a wide range of popular deposit methods in Malaysia, including Maybank2u, CIMB Clicks, Bank Islam, Affin Bank, TNG eWallet, DuitNow, and GrabPay. All deposits are processed instantly with no processing fees from sms808.

Deposit-related conditions are as follows:

• The minimum deposit per transaction is RM 10. Maximum deposit limit depends on the selected payment method.
• All deposits must be made using an account or payment method registered in your own name. Deposits via third-party accounts are not permitted.
• Sms808 does not accept deposits in the form of cash, cheques, or international money transfers.
• If a deposit is deemed suspicious or its source cannot be verified, sms808 reserves the right to hold the deposit pending completion of an investigation.
• Deposited funds are for gaming purposes only and cannot be transferred directly to other players.

Sms808 uses 256-bit SSL encryption technology to ensure all your financial transactions are processed securely and protected against external threats.

Withdrawal of Winnings

Winnings earned through gaming at sms808 may be withdrawn subject to the following conditions:

• The minimum withdrawal per transaction is RM 30.
• All withdrawals must be made to a bank account or e-wallet registered in your own name and verified during the KYC process.
• Withdrawal processing time is between 3 and 15 minutes for local banks and e-wallets, depending on the time of request and the recipient's banking system.
• If the bonus rollover requirement has not been met, withdrawals for the bonus-related amount will not be processed until the requirement is fully fulfilled.
• Sms808 reserves the right to require additional identity verification before processing withdrawals exceeding a specified amount.
• Daily withdrawal limits depend on your membership tier. VIP members enjoy higher daily withdrawal limits compared to standard members.

Sms808 does not charge any processing fees for withdrawals. However, some banking institutions may impose their own transfer fees that are beyond sms808's control.

Bonus & Promotions

All bonuses and promotions offered by sms808 are subject to specific terms stated alongside each offer. General bonus conditions are as follows:

• Each first deposit bonus, reload bonus, and recurring promotion has its own rollover requirement that must be met before withdrawals are permitted.
• Bonuses may only be claimed once per player for promotions designated as "one-time only" unless otherwise stated.
• Sms808 reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice.
• Bonus abuse — including registering multiple accounts to claim bonuses, collusion between players to improperly fulfil rollover requirements, or any form of manipulation — will result in the cancellation of the related bonuses and winnings.
• In the event of a conflict between these general terms and the specific terms of a promotion, the specific promotion terms shall take precedence.

For more information on current promotions and their terms, please visit our Promotions page.

Game Rules

All games available at sms808 — including slots, Live Casino, bingo, and other games — are operated in accordance with their respective game rules, which can be found within the game interface itself.

• The RNG (Random Number Generator) used by sms808 is independently audited by international testing bodies to ensure the fairness of every game.
• Results of completed games are final and cannot be disputed unless a technical fault can be verified by sms808.
• In the event of a technical disruption during gameplay, sms808 reserves the right to void the affected round and return the original bet to the player.
• The use of automated software, bots, or any tools that provide an unfair advantage in games is strictly prohibited.
• Bets placed using bonus balances are subject to the maximum bet limit set for each game while the rollover requirement remains unfulfilled.

Account Closure & Suspension

Sms808 reserves the right to suspend or close a player's account at any time where there is reasonable cause, including but not limited to:

• Violation of any section of these Terms and Conditions.
• Suspicion or confirmation of fraudulent activity, money laundering, or other illegal activities.
• Failure to provide the requested KYC documents within the specified timeframe.
• Registration using false or inaccurate information.
• Accounts that have been inactive for more than 180 consecutive days.

Players may also request to close their own account at any time by contacting the sms808 support team via Live Chat. Prior to closure, all outstanding rollover requirements must be fulfilled, and no pending bonuses will be carried forward after the account is closed.

In the event an account is closed due to a Terms violation, sms808 reserves the right to forfeit any remaining balance or winnings in that account without compensation.

Privacy & Data Protection

Sms808 takes the protection of your personal information seriously. All data collected during registration and use of the Platform is used solely for account management, payment processing, KYC verification, and service improvement.

Sms808 will not sell, rent, or share your personal information with third parties without your consent, except where required by law or the relevant regulatory authority.

For full details on how sms808 collects, uses, and protects your data, please refer to our Privacy Policy page.

Responsible Gaming

Sms808 is committed to responsible gaming practices. The Platform provides a range of self-management tools that players can activate at any time:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your own means.
• Play Time Limit: Control how long you play in a single session.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Register for long-term self-exclusion if you feel that gaming is starting to affect your life.

If you need assistance or more information on responsible gaming, please visit our Responsible Gaming page.

Dispute Resolution

If you have any complaints or disputes relating to your account, transactions, or gameplay at sms808, you are required to contact our support team first via Live Chat or Telegram. We are committed to resolving every complaint within 3 business days.

Sms808's decision in any dispute is final once the investigation is concluded. sms808 will notify the player of the outcome via email or the communication channel registered with the account.

These Terms and Conditions are governed by applicable law, and any legal action arising from or in connection with these Terms is subject to the jurisdiction designated by sms808.